Non-Assertive and passive-aggressive behaviour can cost a company dearly. People will not contribute ideas in meetings, towards brainstorming, solving problems and developing strategies. Sabotage will increase, more yes-men will be produced, conflict will be swept under the carpet, people will stop being honest and ultimately feel frustrated, out of control and overlooked

Assertiveness, is essential for you to feel better about yourself and develop better relations with others. It could also reduce the unpleasant or discomfort levels to a minimum, relieve stress, and maybe even move your career forward. You stand a better chance to become a leader by learning to become assertive.

Program Contents :

• Assertiveness Techniques

• Assertive rights

• Body language

• Handling criticism constructively

• Use of "I" messages

• Non-violent communication

• Strategy & Action plan

Pay Offs :

• Upon completion of this program participants will be able to:

• Differentiate between passive-aggressive and aggressive

• Differentiate between non-assertive and assertive

• Learn verbal and non-verbal assertive skills

• Use assertiveness to make worthwhile contributions

Duration : One Day

• Contents will be customized as per the needs of the client